Costco Case Study

Scotts Dilemma Scott is a licensed physical therapist who whole works for a national rehabilitationcompany. The rehabilitation facility in which Scott works is locatedin an urban Southwest city. He has worked at this facility for 4 years anduntil recently was satisfied with his working environment and the interactionshe share with his co-workers. In addition, Scott received personal fulfilment from helping his patients recall from their disabilitiesand seeing them return to productive lives.Last year the health arranging went through reorganization with somenew people being brought in and others reassigned. Scotts new boss,George, was transferred from one of the systems Midwest facilities. around immediately upon taking his new position, George began finding faultwith Scotts cover plans, patient interactions, etc. Scott began feeling as if he couldnt do anything right. He was experiencing feelings of anxiety,stress, and self-blame. Although his previous performance evaluationshad been above average, Scott was ball over by his first performance review under Georges authorityâ€"it was an extremely low rating.Scott began trying to work harder, thinking that by working harderhe could exceed Georges expectations.

Despite the massive hours and addressingGeorges critiques, George continued to find fault with Scottswork. Staff meetings began to be a great source of discomfort and stress because George would diminish Scott and single him out in front of hiscolleagues.Scott began to feel change from his family, friends, and colleagues at work. His eating and sleeping habits were adversely affected as well.Scotts activities held no joy for him and the career that he had erstwhile loved and been respected in became a source of pain and stress. He began to call in sick more often and started visualizing himself confronting and even hurting George, which created even more guilt and anxiety for Scott.As time went on, George encourage Scotts co-workers to leave Scott alone... If you want to get a honest essay, order it on our website: Orderessay

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