Evaluate Role of It in Service Operations

Contents SectionsPage 1. INTRODUCTION....4 1.1From Manufacturing to redevelopment Operations.... 4-5 1.2Evolution of IT in Service Operations ..... 6 1.3Key Principles in Operations Strategy......7-8 2. ITs character IN BANKING benefit OPERATIONS.....9 2.1Strengths .....9-11 2.2Weaknesses.....12 2.3Opportunities .....12-13 2.4Threats/Challenges......13-14 3. ITs ROLE IN AIRLINE SERVICE OPERATIONS ......15 3.1Strengths.....16-21 3.2Weaknesses..... 21 3.3Opportunities ..... 22-23 3.4Threats/Challenges......23 4. FINDINGS AND CONCLUSIONS ……24 4.1Impact of globalisation and Deregulation on the Industries.....24-25 4.2Analysis and Evaluation .....25-28 4.3The present and time to come needs of IT in Service Operations .....29 REFERENCES & BIBLIOGRAPHY......30-35 TABLES AND DIAGRAMS Diagram 1.......16 Diagram 2.......18 Diagram 3.......19 Table 1......5 Table 2......20 Table 3.......25 Table 4.......27 Table 5.......

28 EVALUATE THE ROLE OF IT IN SERVICE OPERATIONS 1. INTRODUCTION Service...does not have a physical dimension (Vonderembse and blanched 2004). Yet, one of the most profound realities in life nowadays is the fact that services are the fastest growing dowry in international trade (Mathe and Dagi 1996). 1. From manufacturing to service operations Manufacturing organisations produce measure products which are physical products that are sold to other businesses. The lick involves production, manufacturing and operations management (Slack et al., 2006). The increasing intricacies of industrial manufacturing and the demand for high efficiency, greater flexibility, better product quality and lower personify have altered the face of... If you want to get a full essay, order it on our website: Orderessay

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