Customer-Centric E-Business Strategy In 1997, IBMs entanglement centered computing strategy evolved into a full-fledged e-business strategy. The e-business strategy sought to leverage on IBMs strengths in big servers, huge storage capability, bullet-proof databases, massive processing spot and expert systems integration. IBM provided the complete package for e-business i.e. hardware, software, training, security, networking and services. Lotus Notes Groupware added another compelling feature to IBMs e-business solutions. Notes ensured that various forms of communication including e-mail were made getable to all persons in an organization to whom they were relevant. Each Notes server sporadically checked the status of other servers in the network and copied the updated content of its database to others. Hence, users were able to access the latest information in in truth time. During the period 1995-1998, the number of Notes users increased from 3 mn to 22 mn. IBM also launched a web-server program called Go, which made the companys hardware products suitable for e-commerce transactions. Among IBMs various e-business technology components, the most important was network computers (NCs)...

Issues That Remain to be Solved A few critics said that IBMs lapse was more of hype created by the company. They said that a tell of the companys increase in revenues was because of a controversial dislodge in the IBMs pension plan. Moreover, many observers argued that there was a receive sign that IBMs share price had been fueled by stockpile buybacks and not by strong earnings. Since 1995, IBM had spent $20 bn on stock buybacks. The company also failed miserably in some of its new initiatives like education software. Notwithstanding IBMs improved performance, analysts opined that several(prenominal) issues that still needed to be addressed. They felt that IBM had to shore up its ranks for its e-business strategy. In an Information Week survey of 200 managers... If you motive to get a full essay, order it on our website:
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